Quality Assurance Clerk

Job Title: Quality Assurance Clerk
Reports To: Director of Food Safety & Quality Assurance
FLSA Status: Non-Exempt
Department: Quality Assurance
Shift: Days (may vary as needed)
Rate/Salary: DOE

Job Summary: QA Clerk plays an important role in ensuring accurate information flow within the department. This position will assist Director of FSQA with employee scheduling, training, ordering supplies and entering data.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities include the following:

  • Assist in reviewing employee timecards
  • Employee scheduling
  • Employee training
  • Inventory and order supplies
  • Sample scheduling and collection
  • Document review and formulation
  • HACCP Training
  • Filing and data entry
  • Assist with third party audit prep
  • Monthly/weekly audit compliance
  • Assist Director with corrective action/Root cause analysis (Director will review and sign off CA’s and RCA’s)
  • Identify and recommend improvements to processes to increase department efficiency and/or improve service to the operation
  • Assist in implementing new monitoring programs and documentation
  • Sorts and routes incoming mail
  • Answers and screens telephone calls; Takes detailed messages
  • Prepares outgoing mail and correspondence, including e-mail and faxes
  • Other duties may be assigned to this position

Competencies:To perform the job successfully, this individual should demonstrate the following competencies:

  • Identifies and resolves problems in a timely manner
  • Highly organized self-starter with detail and accurate recordkeeping
  • Proper handling of highly sensitive or confidential information
  • Read and comprehend basic instructions and correspondence
  • Speaks clearly and present factual information to customers, clients and other associates
  • Research and answer questions
  • Writes clearly and informatively; Writes routine correspondence, instructions and information using correct spelling, grammar and punctuation
  • Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events
  • Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Basic computer skills and mathematical skills
  • Knowledge of Microsoft Word, Excel, and Outlook processing software and HRIS/ADI Time cards systems. Microsoft PowerPoint and Access experience is desirable
  • Possess a valid driver’s license and ability to drive a vehicle
  • Strong commitment to safety, honesty and integrity

Education/Experience: High school diploma or Bachelor’s degree preferred. Approximately one year of related experience and/or training; or equivalent combination of education and experience. May require typing of 55 wpm, word processing and computer knowledge.

Certificates and Licenses:No certifications needed.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate to loud. The temperature of the work environment is cold (about 45 degrees Fahrenheit). Ability to work around meat products with mold. Exposure to outside elements. Ability to work around meat products with mold.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift, carry and/or move up to 25 pounds. The employee is frequently required to sit. The employee is occasionally required to stand, walk, climb, reach, bend/twist, kneel/squat and crawl. While performing the duties of this job, the employee regularly conducts repetitive hand motion.


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